Privacy
Policy.

Budget Bondhu ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

By using the Budget Bondhu platform — including our website, mobile application, and services — you agree to the practices described here.

We collect information you provide directly, such as your name, phone number, email address, and payment details when you register for a membership or make a purchase.

We also automatically collect certain information when you use our services, including device information, IP address, app usage data, and location data (with your permission).

We use your information to: create and manage your membership account, process payments, deliver member benefits at partner venues, send transactional communications, improve our services, and comply with legal obligations.

We do not sell your personal information to third parties.

Payment card details are processed by SSLCommerz, our authorized payment gateway. Budget Bondhu does not store your full card number or CVV.

We retain limited payment metadata (such as last 4 digits and transaction reference) for record-keeping and customer support purposes.

Our mobile app may request access to your location to help you discover nearby partner venues and enhance your experience.

You can control location permissions through your device settings at any time. Denying location access does not prevent you from using our core services.

We share limited information with partner venues only when necessary to deliver your member benefits — typically just verification that you are an active member.

We may share information with service providers who help us operate our platform (such as payment processors and hosting providers), and when required by law or to protect our rights.

We send transactional messages related to your membership (confirmations, receipts, expiration reminders) through your registered contact channels.

You may opt into receiving marketing updates about new partner venues and member offers. You can unsubscribe from marketing communications at any time.

We implement industry-standard security measures to protect your personal information, including encrypted data transmission and secure server infrastructure.

While we work to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your membership is active and for a reasonable period afterward to comply with legal obligations and resolve any disputes.

You may request account deletion at any time. Some information may be retained after account closure as required by law.

You have the right to: access the personal information we hold about you, request corrections to inaccurate information, request deletion of your data, and withdraw consent for optional data uses.

To exercise these rights, contact us at info@budgetbondhu.com.

Our website uses essential cookies required for basic functionality and analytical cookies to help us understand how users interact with our site.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

Budget Bondhu is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If we learn we have collected information from a minor without parental consent, we will delete it promptly.

We may update this Privacy Policy periodically. Material changes will be communicated through the app or website with reasonable notice.

Continued use of our services after policy changes constitutes acceptance of the updated terms.

For questions about this Privacy Policy or your personal data, contact us at info@budgetbondhu.com or write to Budget Bondhu, 4th Floor, Madrasa Market, Mirboxtula, Sylhet, Bangladesh.